AGB
General terms and conditions Schreibwirkung
www.schreibwirkung.ch (Version 20.9.2020)
Schreibwirkung
Owner Cvitkusic
Geerenweg 11
8048 Zurich
1. Scope
The present general terms and conditions ("GTC") apply to all contracts in connection with the service of writing effect, Geerenweg 11, 8048 Zurich ("provider") and the customer.
Different terms and conditions of use do not apply. Insofar as additional services are provided by third-party providers based on a corresponding booking, a contractual and service relationship exists exclusively between the customer and the third-party provider.
2. Services offered by the provider
The current range of services offered by the provider is listed at www.schreibwirkung.ch. The provider reserves the right to change its offer at any time during the duration of the contract.
The range of services includes one working hour per service unit. This does not apply to comprehensive service packages lasting several working hours. Several service units can be booked. There is no entitlement to complete completion of the service within a service unit. The provider is not obliged to prepare an offer.
Layout, structure, navigation as well as design and corporate design / corporate identity are the responsibility of the customer.
Checking and correcting links and technical errors are not part of the service content on the part of the provider.
3. Booking conditions and conclusion of contract
By booking the selected service, the customer makes a binding offer to conclude a contract and at the same time accepts these terms and conditions. The contract is only concluded with the acceptance of the offer by the provider. Oral side agreements and additions to the rental agreement are excluded. They must be in writing.
The customer has no right to conclude a contract. The provider is free not to accept the offer of the customer without providing any reason.
With the conclusion of the contract, the customer assures that the given data is complete and truthful. The customer undertakes to notify the change of his personal data immediately.
After booking, the customer receives an automatically generated confirmation of inquiry. This confirmation of request only corresponds to a booking request without a binding contract acceptance on the part of the provider. The contract between the customer and the provider is only concluded if the provider accepts the offer by email within 72 hours by means of a booking confirmation .
4. Prices, terms of payment
All prices, services and tariffs can be viewed at www.schreibwirkung.ch under the respective price lists or are specified in individual agreements and are exclusive of VAT (in accordance with the applicable statutory VAT rate). The price list published on www.schreibwirkung.ch applies. The specified usage tariffs refer only to the specified services. Any additional services are to be paid for separately. The tariffs / prices shown separately in each case apply.
5. Contract duration
The contractual relationship exists from the point in time specified by the provider in the booking confirmation for the duration of the contract specified in the booking confirmation. If the contractual relationship is concluded for a fixed period in accordance with the information in the booking confirmation, it ends after the fixed period has expired without the need for termination by either party.
6. Order fulfillment
Order fulfillment takes place after 7 to 14 working days from the delivery date of the complete information required to the provider. Details on the reimbursement can be found under Art.
7. Customer's obligation to cooperate
The duration of the order only begins on the date on which the complete information required is sent to the provider. The delivery must take place within 24 hours. The duration of the order fulfillment of 7 to 14 working days is linked to the complete delivery of information. The full information and access rights required vary depending on the service.
For each service booked, customers will be informed of the required information via a booking confirmation email.
If the customer does not fulfill the obligation to cooperate within 24 hours, the right to order fulfillment and repayment expires. If the obligation to cooperate is not exercised, the provider is released from all claims for liability and compensation.
The correctness, completeness and timeliness of the information is the sole responsibility of the customer.
Any feedback from the customer must be communicated by email to info@schreibwirkung.ch within 24 hours of the order / delivery being completed. After this period has expired, the respective service is deemed to have been delivered to the customer in accordance with the contract. The re-registration does not entitle to correction.
8. Cancellation and rebooking
Rebookings are excluded at any time. The cancellation options on the part of the customer is excluded from 24 hours after booking. After this time, cancellation options on the part of the customer are not possible and any refunds are excluded. For the 24h Express Option there is no cancellation possibility.
Booked orders can be canceled by the provider at any time. The full booking price will be refunded in full within 10 working days for bank transfer, cash and TWINT payments. In the case of credit card and PayPal payments, the customer is responsible for the cancellation fee charged by the payment provider (min. 2.5%). The refund will be made according to the refund period of the payment provider (approx. 20 working days).
If the provider makes use of the right of withdrawal, the customer is not entitled to any compensation.
9. Data protection
The provider collects, stores and processes customer data in the course of processing contracts. The provider will only collect, save, process and / or use the customer's inventory and usage data insofar as this is necessary for the execution of the contractual relationship. Details on data protection are regulated in the data protection provisions.
The customer acknowledges that your content can be transmitted unencrypted or made available using encrypted IncaMail. In the case of unencrypted transmission of private data, the customer assumes full responsibility for all misuse and damage that may result for the customer and / or the provider.
Credit card information is always encrypted when transmitted over networks.
The provider follows the general Swiss standards with regard to discretion, confidentiality, protection of privacy and data protection.
10. Warranty, liability, insurance protection
The liability of the provider for any damage is - as far as legally permissible - excluded. In particular, the provider is not liable for interruptions and delays in the agreed services as a result of force majeure, industrial disputes and other delays or obstacles for which it is not responsible. Force majeure includes, in particular, strikes, lockouts, traffic obstacles, weather conditions, failures of the internet and communication network, partial or complete destruction of the property and sovereign measures.
The provider reserves the right to have any services carried out by partners and third parties.
The provider assumes no liability for the infringement of third-party property rights in relation to the information supplied to them, the transmission of data and data carriers by the customer. The customer is responsible for ensuring that all competition law, copyright, trademark, data law or other legal violations in the context of the contractual relationship with the provider are legally compliant.
If the provider becomes aware of such legal violations, the contractual relationship will be terminated immediately. In the event of a violation of the law, the customer will be free from any claims by third parties. The customer reimburses the provider for the costs of legal prosecution in the amount of the statutory attorney's fees in the event that claims are made against the provider by third parties as a result of a legal violation.
11. Final provisions
The terms and conditions apply exclusively to all legal transactions between the customer and the provider. The version valid at the time of the conclusion of the contract is decisive.
These terms and conditions also apply to all future contractual relationships, even if this is not expressly stated in additional contracts.
Conflicting terms and conditions of the customer are invalid, unless they are recognized in writing by the provider.
Insofar as the provider is obliged to identify the contractual partner and the beneficial owner under the Money Laundering Act (GwG), the customer will provide the provider with the necessary documents and other information for proper identification or determination at the provider's first request.
The contracts concluded with the provider under these terms and conditions can only be adapted / supplemented by written agreement. Should a provision of the present General Terms and Conditions be invalid, it will only be void to the extent that it is invalid and must otherwise be replaced by a valid provision which the parties consider in good faith to be a sufficient economic replacement for the invalid provision. The remaining provisions of these terms and conditions remain binding and in force.
With the respective booking, the customer concludes a contract with the provider and at the same time accepts the right of withdrawal, data protection provisions and these terms and conditions.
Swiss law applies exclusively to all contracts concluded with the provider under these terms and conditions, excluding conflict of laws. The exclusive place of jurisdiction is Zurich.
12. Changes to the Terms and Conditions
The provider is entitled to change offered prices, service descriptions and these terms and conditions at any time.
13. Severability Clause
If individual clauses of the General Terms and Conditions or the contract concluded with the provider are ineffective, the validity of the remaining provisions is not affected. The wholly or partially ineffective regulation is to be replaced by one whose economic success comes as close as possible to the ineffective and the intention of the parties; the same applies in the event of a loophole. Should laws make it necessary to change or adapt individual provisions of this contract, the parties agree to replace the old provision with the new law until their own new provision is brought about.